Terms and conditions of use

1. Introduction
Welcome to Cheeky Chocolate UK! By placing an order on our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Products and Availability
All products are subject to availability. We reserve the right to discontinue any product at any time. Images of products are for illustrative purposes only. While we make every effort to display colours accurately, we cannot guarantee that your device's display will accurately reflect the colour of the products.

3. Pricing and Payment
Prices are listed in GBP (£) and are inclusive of VAT, unless otherwise stated. We reserve the right to change prices at any time. Payment must be made at the time of order, and we accept major credit/debit cards and other payment methods as indicated on our website.

4. Order Confirmation
After placing an order, you will receive a confirmation email detailing the items you have ordered. This email does not signify our acceptance of your order, and all orders are subject to acceptance and availability.

5. Shipping and Delivery
We aim to dispatch orders within 2-3 working days after payment receipt. Delivery times are estimates and not guaranteed. Shipping fees are detailed at checkout and vary depending on the selected service and weight of your package. Please refer to our Shipping and Returns policy for more details.

6. Returns and Cancellations
If you are not satisfied with your purchase, you may return unused items in their original packaging within 14 days of receipt for a refund or exchange. Please contact us to arrange a return. Refunds will be issued once the items have been received and inspected. Shipping fees for returns are the customer's responsibility, unless the return is due to our error or a faulty product.

7. Limitation of Liability
Cheeky Chocolate UK is not liable for any indirect, incidental, special, or consequential damages arising out of the use of our products or services. Our liability is limited to the purchase price of the item(s) in question.

8. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Cheeky Chocolate UK and is protected by intellectual property laws. Any unauthorised use of our content is strictly prohibited.

9. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law
These terms and conditions are governed by the laws of England and Wales. By using our website, you agree that any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Amendments
We reserve the right to amend these terms and conditions at any time. Your continued use of our website constitutes acceptance of any changes.